Terms of Service

These Terms aim to stipulate the terms and procedures for using work automation and RPA related services (hereinafter referred to as 'Services') provided by Otoworks (hereinafter referred to as 'Company'), and the rights, obligations, responsibilities, and other necessary matters between the Company and users.

The definitions of terms used in these Terms are as follows:

• 'Service' refers to all related services including work automation, development of RPA (Robotic Process Automation) solutions, provision of automation scripts, and consulting provided by the Company.
• 'User' refers to an individual or corporation that accesses the Services provided by the Company and uses the Services in accordance with these Terms.
• 'Member' refers to a person who has entered into a service usage contract with the Company and has been granted the qualification to continuously use the Services provided by the Company.
• 'ID' refers to a combination of characters and numbers set by the member and approved by the Company for member identification and service usage.
• 'Password' refers to a combination of characters and numbers set by the member and approved by the Company to verify the member's identity and protect member information.
• 'Post' refers to information in the form of signs, characters, voice, sound, images, videos, etc., such as text, photos, videos, and various files and links posted by members on the Service while using the Service.
• Terms not defined in this Article shall be governed by relevant laws and service-specific guidance, and otherwise by general commercial practices.

① The Company posts the content of these Terms on the initial service screen so that users can easily see them. ② The Company may amend these Terms within the scope that does not violate relevant laws such as the Act on Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter 'Information and Communications Network Act'). ③ When the Company amends the Terms, it shall announce the effective date and reason for amendment along with the current Terms in the manner set forth in Paragraph 1 from at least 7 days before the effective date to the day before the effective date. However, in the case of amendments unfavorable to users, it shall announce from at least 30 days before and clearly notify separately through electronic means such as email. ④ If the Company announces or notifies the amended Terms in accordance with the preceding paragraph while clearly announcing or notifying users that if they do not express their intention within a 30-day period, their intention is deemed to have been expressed, and the user does not expressly refuse, the user is deemed to have agreed to the amended Terms. ⑤ If the user does not agree to the application of the amended Terms, the Company cannot apply the content of the amended Terms, and in this case, the user may terminate the usage contract. However, if there are special circumstances in which the existing Terms cannot be applied, the Company may terminate the usage contract.

① The Company may have separate terms of use and policies (hereinafter 'Individual Terms, etc.') for individual services, and if such content conflicts with these Terms, 'Individual Terms, etc.' shall take precedence. ② Matters not stipulated in these Terms or interpretations thereof shall be governed by 'Individual Terms, etc.' and relevant laws or commercial practices.

① The usage contract is concluded when the user agrees to the content of these Terms, applies for usage according to the subscription form set by the Company, and the Company approves such application. ② The Company may refuse to approve or subsequently terminate the usage contract for applications falling under any of the following:

• If the applicant has previously lost membership qualification under these Terms (except if the Company has obtained consent for re-subscription)
• If it is not a real name or uses another person's name
• If false information is entered or the content presented by the Company is not entered
• If a child under 14 years of age does not obtain consent from a legal representative
• If approval is impossible due to reasons attributable to the user or if the application violates other stipulated matters

① Members can view and modify their personal information at any time through the personal information management screen. However, real names, IDs, etc. necessary for service management cannot be modified. ② Members must notify the Company of any changes to the information entered when applying for membership by modifying them online or through email or other methods. ③ The Company is not responsible for any disadvantages caused by failure to notify the Company of changes in Paragraph 2.

The Company strives to protect members' personal information in accordance with relevant laws such as the Information and Communications Network Act. The Company's Privacy Policy applies to the protection and use of personal information. However, the Company's Privacy Policy does not apply to linked sites other than the Company's official site.

① The Company shall not engage in acts prohibited by laws and these Terms or contrary to public order and morals, and shall strive to provide services continuously and stably in accordance with these Terms. ② The Company establishes a security system to protect users' personal information (including credit information) so that users can safely use Internet services. ③ The Company does not send commercial advertising emails for profit purposes that users do not want. ④ If the Company recognizes that opinions or complaints raised by users regarding service usage are legitimate, it must handle them. The Company delivers the processing and results to users through bulletin boards or email for opinions or complaints raised by users.

① Users must not engage in the following acts:

• Registering false content when applying or making changes
• Stealing others' information
• Changing information posted by the Company
• Transmitting or posting information (such as computer programs) other than information specified by the Company
• Infringing on intellectual property rights such as copyrights of the Company or third parties
• Acts that damage the reputation of the Company or third parties or interfere with business
• Acts of publicly posting or publishing obscene or violent messages, images, voices, or other information contrary to public order and morals on the Service
• Using the Service for commercial purposes without the Company's consent
• Other illegal or unjust acts

① The Company performs the following tasks:

• Development and provision of work automation solutions
• Design and implementation of RPA (Robotic Process Automation) solutions
• Development and provision of automation scripts
• Work automation consulting services
• Operation and maintenance of automation systems
• Other tasks determined by the Company

① The Company may temporarily suspend the provision of Services if there are reasons such as maintenance, replacement, and failure of information and communication facilities such as computers, or disruption of communication. ② The Company shall compensate for damages suffered by users or third parties due to temporary suspension of service provision for reasons in Paragraph 1. However, this does not apply if the Company proves that there was no intention or negligence. ③ If Services cannot be provided due to reasons such as business conversion, abandonment of business, or integration between companies, the Company shall notify users in the manner set forth in Article 8 and compensate consumers according to the conditions originally presented by the Company. However, if the Company does not announce compensation standards, etc., the Company shall pay users' mileage or points, etc. in kind or cash equivalent to the currency value accepted by the Company.

① The Company may restrict service usage in stages such as warning, temporary suspension, or permanent suspension if a user violates the obligations of these Terms or interferes with normal operation of the Services. ② Notwithstanding the preceding paragraph, the Company may immediately impose permanent usage suspension for violations of relevant laws such as identity theft and payment theft in violation of the Resident Registration Act, provision and operation interference of illegal programs in violation of the Copyright Act and Computer Program Protection Act, illegal communication and hacking in violation of the Information and Communications Network Act, distribution of malicious programs, and acts exceeding access authority. In case of permanent usage suspension under this paragraph, all benefits acquired through service usage are also forfeited, and the Company does not separately compensate for this. ③ If a user continues not to log in for 3 months or more, the Company may restrict usage for protection of member information and operational efficiency. ④ The Company determines the conditions and details of restrictions within the scope of usage restrictions in this Article according to usage restriction policies and operational policies for individual services. ⑤ When restricting service usage or terminating a contract in accordance with this Article, the Company shall notify in accordance with Article 9 [Notice to Members]. ⑥ Users may appeal usage restrictions, etc. under this Article according to procedures determined by the Company. If the Company recognizes the appeal as legitimate, the Company shall immediately resume use of the Service.

① The Company is exempted from liability for providing Services if it cannot provide Services due to natural disasters or equivalent force majeure. ② The Company is not responsible for service usage obstacles due to reasons attributable to users. ③ The Company is not responsible for the reliability, accuracy, etc. of information, materials, and facts posted by users in connection with the Services. ④ The Company is exempted from liability for transactions made between users or between users and third parties through the Services. ⑤ The Company is not responsible for the use of free Services unless there are special provisions in relevant laws.

① The Company establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and compensate for such damages. ② The Company gives priority to handling complaints and opinions submitted by users. However, if prompt handling is difficult, the Company shall immediately notify users of the reason and processing schedule. ③ If there is an application for damage relief by a user regarding an e-commerce dispute that occurred between the Company and the user, the Company may follow mediation by a dispute mediation agency requested by the Fair Trade Commission or the city/provincial governor.

① Lawsuits regarding e-commerce disputes between the Company and users shall be under the exclusive jurisdiction of the district court having jurisdiction over the user's address at the time of filing. However, if the user's address or residence is not clear at the time of filing or if the user is a foreign resident, the lawsuit shall be filed with the court having jurisdiction under the Civil Procedure Act. ② Korean law shall apply to e-commerce lawsuits filed between the Company and users.